Terms & Conditions

These Terms govern your use of all websites operated by Tesoro Direct (“we”, “us”, “our”), including all services, content, and features available through them. By accessing or using our website, you agree to these Terms in full.

 

1. Acceptance of Terms

By accessing or using any Tesoro Direct website or service, you confirm that you:

  • Have read and understood these Terms

  • Agree to be legally bound by them

  • Have the authority to enter into this agreement

If you do not agree, you must stop using our website immediately.

 

2. Changes to These Terms

We may update or amend these Terms at any time. Changes take effect immediately upon publication unless stated otherwise. If changes are material, we may notify you via email or on‑site notice.

Continued use of the website constitutes acceptance of updated Terms.

 

3. Provision of Website & Services

We provide access to our website and services on an “as available” basis. You agree not to use the website for unlawful, harmful, or disruptive purposes, including:

  • Uploading harmful code

  • Attempting unauthorised access

  • Interfering with website functionality

  • Misusing content or intellectual property

  • Harassing or impersonating others

We may suspend or restrict access for maintenance, security, or operational reasons.

 

4. Website Location & Jurisdiction

Our website is operated from the United Kingdom. If you access it from outside the UK, you do so at your own risk and must comply with local laws.

 

5. User Conduct Requirements

You must not:

  • Upload content you do not own or have rights to

  • Post defamatory, offensive, or unlawful material

  • Use automated tools to scrape or overload our systems

  • Misrepresent your identity

  • Attempt to bypass security controls

We reserve the right to remove content, restrict access, or terminate accounts for violations.

 

6. Content Ownership & Licensing

All content on our website — including images, text, graphics, and product information — is owned by Tesoro Direct or licensed to us.

You may not copy, reproduce, distribute, or modify any content without written permission.

User‑submitted content must:

  • Be owned by you

  • Not infringe third‑party rights

  • Not contain unlawful or harmful material

We may remove user content at our discretion.

 

7. Third‑Party Links & Content

Our website may contain links to third‑party websites. We are not responsible for:

  • Their content

  • Their accuracy

  • Their security

  • Their availability

Accessing third‑party sites is at your own risk.

 

8. Registered Users & Accounts

To create an account, you must:

  • Be at least 18 years old

  • Provide accurate information

  • Keep your login details secure

We may suspend or terminate accounts for:

  • Inactivity

  • Breach of Terms

  • Fraud or misuse

  • Security concerns

You are responsible for all activity under your account.

 

9. Disclaimer of Warranties

To the fullest extent permitted by UK law:

  • Our website is provided “as is”

  • We do not guarantee uninterrupted access

  • We do not warrant that content is error‑free or virus‑free

  • We do not guarantee accuracy of third‑party information

This does not affect your statutory rights.

 

10. Limitation of Liability

Tesoro Direct is not liable for:

  • Loss of profit, revenue, or business

  • Loss of data

  • Indirect or consequential losses

  • Losses arising from misuse of the website

  • Losses caused by third‑party actions

We do not exclude liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any rights you have under UK consumer law

 

11. Indemnity

You agree to indemnify Tesoro Direct against claims, losses, damages, and legal costs arising from:

  • Your breach of these Terms

  • Your misuse of the website

  • Your infringement of third‑party rights

 

12. Intellectual Property

All trademarks, logos, and branding displayed on our website belong to Tesoro Direct or our licensors. You may not use them without written permission.

 

13. Copyright & Complaints

If you believe your intellectual property has been infringed, contact us with:

  • Your contact details

  • Description of the copyrighted work

  • Evidence of ownership

  • URL of the infringing content

We will investigate and take appropriate action.

 

14. Termination of Agreement

We may suspend or terminate your access at any time if you:

  • Breach these Terms

  • Misuse the website

  • Engage in fraudulent or harmful behaviour

You may stop using the website at any time. Certain clauses (liability, indemnity, IP rights) survive termination.

 

15. Miscellaneous

  • If any clause is invalid, the remainder still applies

  • These Terms constitute the entire agreement between you and Tesoro Direct

  • English law governs these Terms

  • UK courts have exclusive jurisdiction

 

Executive Summary (Main Points)

  • Using our website means you accept these Terms

  • We may update Terms at any time

  • You must use the website lawfully and responsibly

  • All content is protected by intellectual property law

  • We limit liability to the fullest extent allowed by UK law

  • We may suspend or terminate accounts for misuse

  • UK law and courts govern all disputes